Which phrase describes a scenario where someone uses identity documents that cannot be verified?

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Multiple Choice

Which phrase describes a scenario where someone uses identity documents that cannot be verified?

When identity documents can’t be verified, there isn’t enough verifiable information to establish who the customer is. This is described as insufficient information. In customer due diligence, you rely on verifiable, corroborated data to confirm identity. If the documents cannot be verified, you can’t satisfy the verification standards, so you flag it as insufficient information and typically request additional or alternative verification, or pause the onboarding process. Legitimate Transactions would imply identity verification succeeded. Multiple Taxpayer IDs could indicate a potential identity issue but doesn’t directly describe the failure to verify documents. Persuasion Against Reporting relates to pressure not to report suspicious activity and isn’t about identity verification.

When identity documents can’t be verified, there isn’t enough verifiable information to establish who the customer is. This is described as insufficient information. In customer due diligence, you rely on verifiable, corroborated data to confirm identity. If the documents cannot be verified, you can’t satisfy the verification standards, so you flag it as insufficient information and typically request additional or alternative verification, or pause the onboarding process.

Legitimate Transactions would imply identity verification succeeded. Multiple Taxpayer IDs could indicate a potential identity issue but doesn’t directly describe the failure to verify documents. Persuasion Against Reporting relates to pressure not to report suspicious activity and isn’t about identity verification.

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