Which term encompasses defined steps for addressing unusual activity findings?

• A. Guidance on reporting money laundering and fraud schemes
• B. Defined steps for addressing unusual activity findings
• C. Managing Alerts
• D. Ongoing Monitoring

Answer: (B)

Having a formal, documented workflow for how to respond to unusual activity findings is the key idea. This term is the best fit because it directly names the sequence of actions investigators follow once something unusual is detected, from initial review and escalation to evidence gathering and deciding the next steps, such as whether to file a SAR. It ensures consistency, complete documentation, and regulatory defensibility within an AML program.

Other choices describe related aspects but not the specific, defined sequence of actions: guidance on reporting money laundering and fraud schemes focuses on what to report; managing alerts is about handling the alerting process itself; ongoing monitoring is the continuous surveillance activity, not the step-by-step procedure for addressing a finding.